All returns must be approved by HSI Professional prior to sending any item back for a Refund. All Refunds must be received within 30 days of purchase and meet the conditions laid out below. Please Note:  Due to FDA regulations, we are unable to accept returns of any Liquid, or Argan Oil products.

  • Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account.
  • When returning an item for any reason, please note that you the customer are responsible for any shipping costs to return the item to HSI Professional. We do not provide labels or Call tags
  • All Refunds are subject to a 15% restocking fee.
    • The 15% will be deducted from your refund total.

To initiate our 30 day money back guarantee please email us at: service@hsiprofessional.com 

Please include your order number or proof of purchase.